sales and service

Coolant Exchange Season Is Upon Us

Following the last post on brake fluid and why it is essential to change it, we will move on to the nature of coolant. Another essential...

Nov 27, 20223 min read

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Now that we are in the throws of the winter tire season and all the problems it brings let's take a look at how we can mitigate them next...

Nov 13, 20225 min read

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The 6-Figure Service Advisor: 10 Explosive Habits to Turn You Into a Service Advisor All-Star! This blog series will release one or two...

Sep 4, 202211 min read

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The "Wheel of Profit" is a self-propagating machine if it is well maintained and focused in the right direction. Let's look at the entire...

Aug 7, 20226 min read

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Managing challenging phone calls is an essential skill for those working in a Business Development Center (BDC). The BDC staff often...

Internal conflict can feel like a natural disaster. Is also one of the biggest challenges you will face as a manager. Read on to see why!

Managers... Calling all managers! This is not just for the automotive sector. Why do you, as a manager lose your best people? Is it, the...