Following the last post on brake fluid and why it is essential to change it, we will move on to the nature of coolant. Another essential...

We are constantly pressured to do it faster in the automotive arena. Which can sometimes lead us into deep water if we do not watch what...

Hi again, if you are just getting into our blog, please read habits 1 and 2 from the last two weeks before proceeding with this week's...

If you did not catch last week's blog habit #1 please read that first. These habits form a complete list for your service advising...

The 6-Figure Service Advisor: 10 Explosive Habits to Turn You Into a Service Advisor All-Star! This blog series will release one or two...

How McDonald's taught me some of the best tools I still use in the service drive-thru. When I was old enough to work, I applied at many...

When I was younger, I thought I was going to be a marine biologist. When I figured out how much that was paying yearly, I quickly had to...

The Relationship Corner: Episode 1: I got fired before I was hired! We already know that the customer relationship is the most important...

Welcome to Gold Standard Service Training Inc. For my first blog post, I just wanted to introduce myself and explain WHY you should be...

First Impressions in the Service Lane -Gone in 30 seconds

Selling automotive service ethically