Following the last post on brake fluid and why it is essential to change it, we will move on to the nature of coolant. Another essential...

We are constantly pressured to do it faster in the automotive arena. Which can sometimes lead us into deep water if we do not watch what...

Hi again, if you are just getting into our blog, please read habits 1 and 2 from the last two weeks before proceeding with this week's...

If you did not catch last week's blog habit #1 please read that first. These habits form a complete list for your service advising...

The 6-Figure Service Advisor: 10 Explosive Habits to Turn You Into a Service Advisor All-Star! This blog series will release one or two...

When I was younger, I thought I was going to be a marine biologist. When I figured out how much that was paying yearly, I quickly had to...

Welcome to Gold Standard Service Training Inc. For my first blog post, I just wanted to introduce myself and explain WHY you should be...

The key to managing the unmanageable customer is learning to manage yourself. This is a phrase said whenever we feel a person does not...

First Impressions in the Service Lane -Gone in 30 seconds

Selling automotive service ethically